Complaints and requests should be addressed to our Consumer Representatives at (202) 637-1328 weekdays between 8:00 AM and 5:00 PM. Customers can also go on-line to www.wmata.com , click on “Contact Us” in the lower left-hand corner of the home page, then on “Customer Comment Form” in the middle of the next page. They should fill out the form supplied then click on “Send Form” at the bottom. Within :15 they should receive by return e-mail an acknowledgement of the complaint or request with a case number assigned, and the investigative process has begun. Letters can be sent to the following address:
Washington Metropolitan Area Transit Authority
Office of Customer Service
6505 Belcrest Road, Suite 500
Hyattsville, MD 20782
WMATA COMPLAINT PROCESS
Complaints and requests should be addressed to WMATA Consumer Representatives at (202) 637-1328 weekdays between 8:00 AM and 5:00 PM. Customers can also go on-line to www.wmata.com , click on “Contact Us” in the lower left-hand corner of the home page, then on “Customer Comment Form” in the middle of the next page. They should fill out the form supplied then click on “Send Form” at the bottom. Within :15 they should receive by return e-mail an acknowledgement of the complaint or request with a case number assigned, and the investigative process has begun. Letters can be sent to the following address:
Washington Metropolitan Area Transit Authority
Office of Customer Service
6505 Belcrest Road, Suite 500
Hyattsville, MD 20782
Complaints and requests should be addressed to our Consumer Representatives at (202) 637-1328 weekdays between 8:00 AM and 5:00 PM. Customers can also go on-line to www.wmata.com , click on “Contact Us” in the lower left-hand corner of the home page, then on “Customer Comment Form” in the middle of the next page. They should fill out the form supplied then click on “Send Form” at the bottom. Within :15 they should receive by return e-mail an acknowledgement of the complaint or request with a case number assigned, and the investigative process has begun. Letters can be sent to the following address:
Washington Metropolitan Area Transit Authority
Office of Customer Service
6505 Belcrest Road, Suite 500
Hyattsville, MD 20782
Complaints and requests should be addressed to our Consumer Representatives at (202) 637-1328 weekdays between 8:00 AM and 5:00 PM. Customers can also go on-line to www.wmata.com , click on “Contact Us” in the lower left-hand corner of the home page, then on “Customer Comment Form” in the middle of the next page. They should fill out the form supplied then click on “Send Form” at the bottom. Within :15 they should receive by return e-mail an acknowledgement of the complaint or request with a case number assigned, and the investigative process has begun. Letters can be sent to the following address:
Washington Metropolitan Area Transit Authority
Office of Customer Service
6505 Belcrest Road, Suite 500
Hyattsville, MD 20782
Complaints and requests should be addressed to our Consumer Representatives at (202) 637-1328 weekdays between 8:00 AM and 5:00 PM. Customers can also go on-line to www.wmata.com , click on “Contact Us” in the lower left-hand corner of the home page, then on “Customer Comment Form” in the middle of the next page. They should fill out the form supplied then click on “Send Form” at the bottom. Within :15 they should receive by return e-mail an acknowledgement of the complaint or request with a case number assigned, and the investigative process has begun. Letters can be sent to the following address:
Washington Metropolitan Area Transit Authority
Office of Customer Service
6505 Belcrest Road, Suite 500
Hyattsville, MD 20782
